Our main office in Margate and our Canterbury St George’s Place office are open for clients to call in and attend pre-arranged appointments. All our other offices are currently closed to visitors except those who have appointments. Please read on for details.
Behind the scenes we are operating our normal opening times but many of our staff are working from home using secure online systems to access files and emails.
We are holding telephone and video meetings where we normally meet clients and other people whom we normally work with in person, whenever possible in the current circumstances.
Our main Margate office and Canterbury St George’s Place branch are open for clients to call in but if you wish to see your lawyer we will normally offer a telephone or video appointment. If you really need to see your lawyer you must make an appointment, please.
Clients and visitors who would normally drop in to our Family and Litigation offices in Hawley Street, Margate, should go to our main Margate reception instead, please. Lawyers from these teams are also only seeing clients on an exceptional basis with pre-arranged appointments.
We are asking visitors to wear face masks in our offices and will give you a mask if you do not have one with you.
We have undertaken health and safety risk assessments to ensure that we have appropriate arrangements in place if you visit our offices.
Much of our work is normally conducted by phone and email and we have been continuing with business as usual as far as possible during the coronavirus outbreak. Please email us as normal. If you wish to telephone your lawyer click through to their profile page to find their direct dial telephone number.
We are sorry for any inconvenience caused by these changes to our normal services. All of the measures we are taking are to protect you, our staff and other visitors to our offices, some of whom may be particularly vulnerable if exposed to Covid-19.
Our overall approach is to follow the guidance issued by Public Health England, which can be found using the following link: https://www.gov.uk/government/collections/coronavirus-covid-19-list-of-guidance.
We are regularly monitoring the situation and gradually returning to normal. The wellbeing of our clients and staff remains our priority.
If you have any concerns and wish to telephone us or you are not sure who would be best to call, please ring our Margate office on 01843 234000.
The video above was published on 30 April and the one below on 14 May 2020.