Client Testimonials

Last Updated 16.08.2010

"Legal documents can be difficult to understand for everyday people, but you made things clear for me and I cannot think of anything that could be done to better this.  Thank you."

"A very efficient, friendly and organised approach."

"Always professional and efficient.  More than happy to regard Boys & Maughan as 'my' solicitors."

"I felt you were pre-emptive and I was confident you were taking things forward without me having to prod."

"We have once again received friendly and expert advice."

"I have enjoyed the same high level of professionalism from Boys & Maughan again and again.  This time was the same top quality service and advice."

"Communication was clear and timely."

"Every query to you from ourselves was dealt with efficiently, accurately, quickly and with courtsey and friendliness."

"Everyone we've met at Boys & Maughan is splendid, and we've told everyone we know."

"FANTASTIC, Exceeded my expectations."

"You provided an excellent service with care and compassion."

"Excellent - Well informed clear advice supplied. Felt confident of a satisfactory outcome."

"Many thanks for the smooth ride!"

"If we had any queries there was always someone at the end of the phone to answer them."

"I felt that the solicitor, Mr Cox, was always one step ahead of me! He went over and above my expectations."

"We received a very good service with a personal touch."

"The service provided was expedited in a smooth professional uncomplicated manner."

"Mr James has looked after us for over 40 years.  Where else would we go?"

"Mr Cox gives me much confidence that transactions will be dealt with admirably."

"The service we received was remarkable."

"A very confident and professional service from a highly focussed staff."

"Mr James dealt with our requirements with excellence.  We would not go anywhere else."

"Someone was always available to help us with queries and telephone calls were always returned."

"Your secretaries are also very friendly and helpful."

"Clear, confident, timely."

"This was a complex case and many solicitors would not have felt easy taking on the work.  Well done."

"The service which I received was most efficient and professional and would have been difficult to improve on."

"Richard Durrant and his team were very efficient, helpful, polite and hard-working throughout the whole process."

"Unusually, (from my experience of previous solicitors!), I was always able to have easy contact.  My phone calls were always returned."

"Excellent service - any query was answered immediately and always extremely helpful."

"The service was straightforward and to the point, quick and far cheaper than I expected with no hidden costs."

"...especially the polite way we were handled by all concerned from receptionist to partner."

"The service was fast and efficient and even when my main contact was unavailable others seamlessly stepped in to assist.  Thank you."

"Excellent, Proficient & Reliable."

"My son and daughter use Boys & Maughan on our advice and are extremely happy with the service provided."

"Your professional approach when discussing my requirements was very friendly which made it easy for me to talk over my problems."

"Originally used Boys & Maughan to buy my house, have used them this time for transfer of equity.  Both occasions have been thorough yet efficient and stress free."

"Swift, kind and to the point.  You eased all my problems, thank you."

"I particularly appreciated the prompt response to all of my queries and telephone calls and the courteous manner in which my affairs were dealt with."

"I was put at ease by everyone that I came into contact with.  The explanations were clear and easy to understand."

"Efficient, informative and refreshingly modern service."

"Excellent friendly service and advice from the best family solicitors in Thanet."

"The level of service as always was friendly, efficient and timely."

"I was kept fully informed of progress with my sale and purchase, email and text messages made the transaction quicker and easier."

"Welcoming, efficient and patient - explanations in layman's terms were helpful."

"An efficient, friendly and accessible service."

"Patiently explained in plain English."

"Everything was perfect, from the welcome you got at the front desk to seeing the solicitor."

"Buying & selling a property is always stressful, yet Robert Moulsdale has always minimised the levels received form our choice of solicitor."

"We always had speedy access to someone who could answer questions in a clear and straightforward way."

"Over many years of changing personal and financial circumstances, I have found no other firm that blends such professionalism with friendliness and approachability."

"I found Miss Richardson very professional and knowledgeable.  At the same time she was very approachable and friendly.  Fantastic!"

"Very professional and courteous staff - Excellent communication - Always available to offer advice and guidance."

"Being able to keep in touch via email kept me informed of the conveyancing progress."

"Everyone showed high levels of understanding and knowledge, I felt secure with the advice given."

"I was particularly impressed with the accessibility, enabling me to speak to the solicitor acting for me on each occasion that I phoned - quite refreshing."

"Good practical advice, pleasantly given."

"I was given valuable advice in a friendly and down to earth manner."

"I was In almost 50 years of dealing, the service has been second to none for efficiency with friendliness."

"Best conveyancing service i have ever experienced - phone calls answered promptly, call backs always made, good informative updates."

"We got high quality and prompt service always, and that the advice was considered and reliable."

"Excellent and friendly service."

"In 30 years of buying and selling numerous properties, we have never had better service.  I can say without exaggeration the service was 1st class, we are very pleased with everything that was done on our behalf."

"From start to finish it was a highly professional service."

"The whole process was conducted in a very natural manner without losing the necessary formality.  The freedom from pomposity was a relief."

"Very prompt, efficient and personable service, highly recommended."

"Thank you for helping me through a very difficult time and process.  The support and advice i received made this transition much easier."

"Excellent service from Mrs Cross.  Felt she investigated points which would have caused us problems, which perhaps other solicitors may have missed.  Very thorough."

"100% happy.  Very smooth and without problems."

"I appreciated the level of honesty and integrity that was shown to me.  I also felt supported through what was a fairly traumatic experience"

"Knowledgeable advice, admirably delivered (i.e. not too technical).  Prompt and efficient as usual - Thank you."

"Richard Durrant is a real asset to the firm.  He is approachable, efficient and prompt when dealing with enquiries."

"You've never let me down in 20 years of using your services"

"Speed of response is very good.  Great that I was able to use email to communicate."

"I have used the services of Boys & Maughan for over 30 years and I have always received excellent service"

"Very pleased, I wasn't bombarded with unnecessary paperwork, only the essential."

"It was nice to feel we were treated as individuals and not just another job"

"Fantastic service & support during the minefield of my first move"

"Our property took 2 years to sell but the service level you provided stayed at the highest level from start to finish"

"Boys & Maughan provide such a good service that I do not need or want to use another solicitor."

"I didn't feel I was in a solicitor's office - it was so friendly and informal"

"Everyone from secretary to partner were 100% helpful"

"Very professional in every aspect, frequently updated on situations as arisen, excellent communication all round."

"I felt an air of friendliness along with the professionalism.  Thank you."

"Listened to us as a customer"

"We would definitely recommend Boys & Maughan to anyone who needed a solicitor"

"One of my neighbours recommended your firm to me, and I would recommend you to others."

"Every step of the way I knew what was going on."

"A ray of light in the darkness of house buying."

"I felt comfortable and at ease, and my mind was put at rest 100%."

"The service was first class & we would personally like to thank Ms Mulford."

"Great service, thanks for all your help."

"Miss Richardson was brilliant, very helpful, couldn't have done better. Thanks."

"A friendly, efficient and professional service."

"We would certainly recommend you to anyone who needs your professional services and would be happy to use your company again."