Client Testimonials

"My phone calls were answered promptly, documents were dealt with efficiently and advice was given whenever asked for. I was very satisfied with the service."

"Very helpful and informative. Any queries I had were dealt with promptly and efficiently."

"Donna Guest is a people's person. She explained everything in layman's terms and made the whole process of [house] buying & selling manageable. Patient, considerate and caring, she's an asset to your company and she always returned your calls."

"More than happy to recommend Boys & Maughan to others, a most professional and efficient service."

"During my working and retirement years I have lived in many parts of the UK and have bought and sold some 20 properties. The service provided by Boys & Maughan has been far superior to any previously experienced."

"Fast and excellent service. From finding a property to completion in 8 weeks as requested."

"Friendly but professional."

"Legal issues/implications are explained in layman's terms. Fees are reasonable and proportionate."

"At all times, all members of staff were kind, courteous and efficient; could ask for no more."

"Power of Attorney explained very effectively and now going through. Very straightforward when we had previously been led to believe it was a legal minefield."

"My house sale was quite 'painless' once it was in your hands!"

"We have used your services for several decades and have always found them excellent. We have been totally confident with all your advice. Several family members and friends have used you on our recommendation and have been very happy with the work done."

"Excellent service, especially with my panicked phone calls, and even received a text in Egypt to say all exchanged so we could enjoy our well-earned holiday."

"Politeness, good manners and professionalism from ALL staff make a pleasant change in today's world."

"Excellent in every way from very kind, courteous receptionist through the communication network to the office."

"Mrs Donna Guest, on numerous occasions during our house sale & purchase, went above and beyond the call of duty."

"It was much appreciated that the consultation and service was explained to us in language and terms that we as laymen could understand."

"Highly professional, very accessible and friendly."

"Professional, approachable, friendly and efficient."

"Very quick and efficient and at a reasonable price."

"I would have no hesitation in recommending your services, in fact I have done so on several occasions."

"Very efficient with excellent communication."

"The timescales were very good and the levels of professional service and documentation to our instructions were outstanding."

"Good communication & explanation of the process etc."

"I was impressed with the speed of back up correspondence after each meeting"

"Very friendly & personal service, made us feel valued clients."

"Quick, friendly and accurate service."

"Have had seven previous sets of conveyancing, this was outstanding."

"The care and attention to detail was exceptional - Thank you."

"Friendly, polite and attentive service - no drama or fuss and reassurance provided."

"Very efficient and uncomplicated service. No stress whatsoever."

"21st Century communications. Great use of emails and got good prompt replies too."

"We have dealt with Mrs Cross for all of our last three sale/purchase matters and would highly recommend Karen. She is always very thorough, helpful and extremely cheerful - which always helps at such a stressful time."

"Exceptionally good service. Used your firm twice and would again and recommend it to others."

"I live 300 miles away now and still use them."

"Professional legal services, available locally at a reasonable price."

"Fair pricing, good service."

"It's great knowing that life's largest purchase is in great hands."

"Prompt service by staff who are very obliging."

"Have moved 15 times - Best service yet."

"Excellent communication throughout whole process. Many thnaks!"

"Our dealings with Boys & Maughan have always been conducted professionally and with the minimum of delay."

"Now I know why Boys & Maughan was recommended to me."

"I have used your company both for a house purchase and a family matter and on both occasions found your service to be professional, courteous, timely and helpful."

"I have moved 15 times and your service is second to none."

"I was made to feel that I was the only person that mattered. I was treated sympathetically and kept fully informed."

"If I ever needed advice on my case, or help filling in forms they were always there to help."

"Very welcoming.  A prompt, courteous and efficient service."

"Very efficient.  Excellent, kind, friendly and everything explained in full layman's terms."

"We were always so pleased to have people that were friendly, helpful, empathetic to our situation and quick to respond."

"Our family have used B&M for many years for property, legal and Probate/Wills - No complaints at all.  Personal service much appreciated."

"Excellent service.  Fast, professional and reasonably priced!"

"I can recommend B&M as a trusted, professional company."

"We found it very easy to contact the solicitor. If she was not available, she always rang back."

"I was recommended to you and will also recommend you to others."

"All was good.  B&M returned calls and emails, and staff were contactable."

"Legal documents can be difficult to understand for everyday people, but you made things clear for me and I cannot think of anything that could be done to better this.  Thank you."

"A very efficient, friendly and organised approach."

"Always professional and efficient.  More than happy to regard Boys & Maughan as 'my' solicitors."

"I felt you were pre-emptive and I was confident you were taking things forward without me having to prod."

"We have once again received friendly and expert advice."

"I have enjoyed the same high level of professionalism from Boys & Maughan again and again.  This time was the same top quality service and advice."

"Communication was clear and timely."

"Every query to you from ourselves was dealt with efficiently, accurately, quickly and with courtsey and friendliness."

"Everyone we've met at Boys & Maughan is splendid, and we've told everyone we know."

"FANTASTIC, Exceeded my expectations."

"You provided an excellent service with care and compassion."

"Excellent - Well informed clear advice supplied. Felt confident of a satisfactory outcome."

"Many thanks for the smooth ride!"

"If we had any queries there was always someone at the end of the phone to answer them."

"I felt that the solicitor, Mr Cox, was always one step ahead of me! He went over and above my expectations."

"We received a very good service with a personal touch."

"The service provided was expedited in a smooth professional uncomplicated manner."

"Mr James has looked after us for over 40 years.  Where else would we go?"

"Mr Cox gives me much confidence that transactions will be dealt with admirably."

"The service we received was remarkable."

"A very confident and professional service from a highly focussed staff."

"Mr James dealt with our requirements with excellence.  We would not go anywhere else."

"Someone was always available to help us with queries and telephone calls were always returned."

"Your secretaries are also very friendly and helpful."

"Clear, confident, timely."

"This was a complex case and many solicitors would not have felt easy taking on the work.  Well done."

"The service which I received was most efficient and professional and would have been difficult to improve on."

"Richard Durrant and his team were very efficient, helpful, polite and hard-working throughout the whole process."

"Unusually, (from my experience of previous solicitors!), I was always able to have easy contact.  My phone calls were always returned."

"Excellent service - any query was answered immediately and always extremely helpful."

"The service was straightforward and to the point, quick and far cheaper than I expected with no hidden costs."

"...especially the polite way we were handled by all concerned from receptionist to partner."

"The service was fast and efficient and even when my main contact was unavailable others seamlessly stepped in to assist.  Thank you."

"Excellent, Proficient & Reliable."

"My son and daughter use Boys & Maughan on our advice and are extremely happy with the service provided."

"Your professional approach when discussing my requirements was very friendly which made it easy for me to talk over my problems."

"Originally used Boys & Maughan to buy my house, have used them this time for transfer of equity.  Both occasions have been thorough yet efficient and stress free."

"Swift, kind and to the point.  You eased all my problems, thank you."

"I particularly appreciated the prompt response to all of my queries and telephone calls and the courteous manner in which my affairs were dealt with."

"I was put at ease by everyone that I came into contact with.  The explanations were clear and easy to understand."

"Efficient, informative and refreshingly modern service."

"Excellent friendly service and advice from the best family solicitors in Thanet."

"The level of service as always was friendly, efficient and timely."

"I was kept fully informed of progress with my sale and purchase, email and text messages made the transaction quicker and easier."

"Welcoming, efficient and patient - explanations in layman's terms were helpful."

"An efficient, friendly and accessible service."

"Patiently explained in plain English."

"Everything was perfect, from the welcome you got at the front desk to seeing the solicitor."

"Buying & selling a property is always stressful, yet Robert Moulsdale has always minimised the levels received form our choice of solicitor."

"We always had speedy access to someone who could answer questions in a clear and straightforward way."

"Over many years of changing personal and financial circumstances, I have found no other firm that blends such professionalism with friendliness and approachability."

"I found Miss Richardson very professional and knowledgeable.  At the same time she was very approachable and friendly.  Fantastic!"

"Very professional and courteous staff - Excellent communication - Always available to offer advice and guidance."

"Being able to keep in touch via email kept me informed of the conveyancing progress."

"Everyone showed high levels of understanding and knowledge, I felt secure with the advice given."

"I was particularly impressed with the accessibility, enabling me to speak to the solicitor acting for me on each occasion that I phoned - quite refreshing."

"Good practical advice, pleasantly given."

"I was given valuable advice in a friendly and down to earth manner."

"I was In almost 50 years of dealing, the service has been second to none for efficiency with friendliness."

"Best conveyancing service i have ever experienced - phone calls answered promptly, call backs always made, good informative updates."

"We got high quality and prompt service always, and that the advice was considered and reliable."

"Excellent and friendly service."

"In 30 years of buying and selling numerous properties, we have never had better service.  I can say without exaggeration the service was 1st class, we are very pleased with everything that was done on our behalf."

"From start to finish it was a highly professional service."

"The whole process was conducted in a very natural manner without losing the necessary formality.  The freedom from pomposity was a relief."

"Very prompt, efficient and personable service, highly recommended."

"Thank you for helping me through a very difficult time and process.  The support and advice i received made this transition much easier."

"Excellent service from Mrs Cross.  Felt she investigated points which would have caused us problems, which perhaps other solicitors may have missed.  Very thorough."

"100% happy.  Very smooth and without problems."

"I appreciated the level of honesty and integrity that was shown to me.  I also felt supported through what was a fairly traumatic experience"

"Knowledgeable advice, admirably delivered (i.e. not too technical).  Prompt and efficient as usual - Thank you."

"Richard Durrant is a real asset to the firm.  He is approachable, efficient and prompt when dealing with enquiries."

"You've never let me down in 20 years of using your services"

"Speed of response is very good.  Great that I was able to use email to communicate."

"I have used the services of Boys & Maughan for over 30 years and I have always received excellent service"

"Very pleased, I wasn't bombarded with unnecessary paperwork, only the essential."

"It was nice to feel we were treated as individuals and not just another job"

"Fantastic service & support during the minefield of my first move"

"Our property took 2 years to sell but the service level you provided stayed at the highest level from start to finish"

"Boys & Maughan provide such a good service that I do not need or want to use another solicitor."

"I didn't feel I was in a solicitor's office - it was so friendly and informal"

"Everyone from secretary to partner were 100% helpful"

"Very professional in every aspect, frequently updated on situations as arisen, excellent communication all round."

"I felt an air of friendliness along with the professionalism.  Thank you."

"Listened to us as a customer"

"We would definitely recommend Boys & Maughan to anyone who needed a solicitor"

"One of my neighbours recommended your firm to me, and I would recommend you to others."

"Every step of the way I knew what was going on."

"A ray of light in the darkness of house buying."

"I felt comfortable and at ease, and my mind was put at rest 100%."

"The service was first class & we would personally like to thank Ms Mulford."

"Great service, thanks for all your help."

"Miss Richardson was brilliant, very helpful, couldn't have done better. Thanks."

"A friendly, efficient and professional service."

"We would certainly recommend you to anyone who needs your professional services and would be happy to use your company again."