Continued Success With Lexcel & Investors In People

Boys & Maughan, Thanet's largest & oldest legal practice has maintained its achievement of both the Lexcel and Investors In People quality marks for yet another year, having successfully undertaken a full reassessment of its quality systems.

The Lexcel quality mark, awarded by the Law Society of England and Wales, is only given to law firms who meet the highest management and customer care standards. Lexcel accredited firms undergo rigorous independent assessment every year to ensure they meet required standards of excellence in areas such as client care, case management and risk management.

Andrew Baker, Boys & Maughan's quality partner, said: “Lexcel not only gives us a benchmark to measure ourselves, it shows our clients and the outside world that we are serious about quality.  It dovetails neatly with our ongoing Investor In People accreditation and I am extremely proud of the way our staff have taken this on board and worked to achieve and maintain these awards.”

The Lexcel quality mark covers 6 areas:

• Financial Management
• Facilities and information technology
• Managing People
• Supervision and operational risk management
• Client Care
• File and case management